Faqs
FAQs - Hijabs by Fatima
Welcome to the Hijabs by Fatima FAQ page! Here, you'll find answers to some of the most common questions about our products and services. If you have any further inquiries, feel free to contact us directly!
1. What types of products do you offer?
We offer a wide variety of stylish and high-quality hijabs and abayas. Our collection includes everyday wear as well as special occasion pieces, with designs that range from simple and minimalist to elegant and embellished.
2. How do I choose the right size for my abaya?
Each product page on our website provides detailed sizing information. We recommend measuring your bust, waist, and length preferences to ensure a perfect fit. If you’re unsure, feel free to reach out to our customer service team for personalized assistance.
3. What materials are used in your hijabs and abayas?
We use a variety of premium materials, including chiffon, georgette, cotton, and silk blends, to create luxurious yet comfortable pieces. Each fabric is chosen for its softness, durability, and ability to drape beautifully.
4. Can I return or exchange an item?
Yes! We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please review our return policy on the website for guidelines and instructions. Returns are accepted within 14 days of receiving your order.
5. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your delivery through the courier’s website.
6. Do you offer international shipping?
Currently, we offer shipping within Pakistan. However, we are working on expanding to international markets in the future. Stay tuned for updates!
7. How do I care for my hijabs and abayas?
We recommend hand washing your hijabs and abayas in cold water and laying them flat to dry to maintain their quality and longevity. Always check the care instructions provided with your item for the best results.
8. Do you offer custom designs or personalizations?
At this time, we do not offer custom designs or personalizations. However, we are always working on expanding our collections, so be sure to check back regularly for new styles!
9. Are your hijabs and abayas suitable for all occasions?
Yes! Our products are designed to be versatile and appropriate for various occasions, including daily wear, casual outings, and formal events. Whether you need a simple hijab for everyday use or an elegant abaya for a special event, we have something to suit your needs.
10. How can I contact customer service?
If you have any questions or need assistance, feel free to reach out to our customer service team via the contact form on our website, or email us directly at info@hijabsbyfatima.com. We’ll be happy to help!
Thank you for choosing Hijabs by Fatima. We’re here to provide you with the best in modest fashion, and we appreciate your support!